As a Site Reliability Engineer (SRE), you will be part of the SRE team within the CONNECT OpTek team. Our team is responsible for the development and support of multiple tools and applications used by Comcast field technicians to diagnose and troubleshoot issues within the Comcast nation‑wide network.
*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*
About the Role:
As a Site Reliability Engineer (SRE), you will join the CONNECT OpTek team and work across the entire product life cycle—from requirements gathering to deployment and operations support.
About the Team:
The SRE team maintains existing systems, supports development teams, and implements innovative solutions. You will collaborate with software developers, testers, and project managers.
Responsibilities:
- Providing Infrastructure as Code solutions for a small cohesive group within Comcast
- Using Terraform to configure AWS infrastructure, Kubernetes cluster provisioning, and application provisioning
- Working with and supporting developers to help maintain/define best practices
- Configuring, watching, tuning, and responding to monitoring events
- Supporting an on‑call rotation
- Maintaining and improving CI/CD pipelines using Concourse and GoCD
- Supporting corporate initiatives such as security hardening
- Having a good time learning and working with the people on the team
What You’ll Do:
- Develop solutions for a wide range of difficult applications, problems or procedures.
- Interpret internal/external business issues and recommend complete solutions based on best practices and proven technologies.
- Work with members of cross‑functional teams, third‑party vendors, company product managers, and marketing teams to deliver quality products in a timely fashion that meet defined requirements.
- Provide technical leadership and mentorship.
- Document development and production support activities in the ticketing tool.
- Ensure that project requests are properly accepted into the SRE engineering team, worked in a timely and efficient manner, and follow the DevOps life cycle – continuous innovation, feedback, and improvement.
- Deploy new systems and software and conduct appropriate testing to ensure successful deployment, determining necessary test coverage and plans as part of the deployment strategy.
- Other duties and responsibilities as assigned.
- Occasional on‑call support is required.
Preferred Requirements:
- Experience with cloud providers and configuring infrastructure.
- AWS
- Kubernetes
- Experience with configuration management tools such as Terraform and Ansible.
- Docker
- Monitoring systems (Prometheus/Alertmanager/Grafana).
- Git
- Experience with CI/CD tools.
- ECS/ECR
Nice to Have Qualifications:
- Scripting experience with Bash and Python 3.
- Experience troubleshooting applications and networking (Java, Angular, VPC firewalls, etc.).
- Concourse/GoCD.
- Understanding of distributed systems and how the pieces fit together.
Benefits:
- Medical & dental.
- 401(k) savings plan.
- Generous paid time off.
- Life milestones—including adoption assistance, childcare resources, pet insurance, and more.
- Free digital TV and internet for full‑time employees in serviceable areas.
- Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.
Reasonable Accommodation:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Education:
Bachelor’s degree (required). While possessing the stated degree is preferred, Comcast may consider applicants with extensive professional experience.
Experience:
5–7 years of relevant work experience.
EEO Statement:
Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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