To manage the technical deployment and upkeep of our on-prem infrastructure, including Virtual Assistant, Skan Portal and Gateway components. In this critical role, you’ll lead customer-facing implementations, validate infrastructure environments, perform connectivity assurance, and support continuous reliability and scalability.
The base salary for this position will vary based on geography and other factors; in Concord, CA is $110k – $118k/year & benefits (see below).
The Role
Responsibilities
- Deployment Planning & Coordination: Lead end-to-end customer Gateway deployments – from strategic planning and infrastructure readiness validation to installation and activation.
- Infrastructure Validation: Confirm customer environments meet requirements for networking (TCP/IP, firewall, DNS), storage and computing before deployment.
- Connectivity Testing & Assurance: Conduct thorough end-to-end connectivity testing.
- Technical Transition Management: Facilitate smooth transitions from development to production, liaising with stakeholders to set and meet enterprise technical standards.
- Documentation & Standards: Produce and maintain comprehensive documentation – architecture diagrams, network configurations, troubleshooting guides.
- System Monitoring & Health Maintenance: Set up and utilize monitoring and logging tools to proactively identify and resolve performance or stability issues.
Requirements
- 7 years in Systems or Infrastructure Engineering with a strong track record in large-scale deployments.
- 2+ years of hands‑on experience with OpenShift/Kubernetes, preferably in on‑prem environments; experience with containerization (Docker, Kubernetes).
- Demonstrated understanding of OpenShift Container Platform (OCP) architecture in large enterprise environment.
- Knowledgeable with OCP assets such as Pods, Deployments, StatefulSets, Services, Routes, Namespaces/Projects, ConfigMaps, Secrets, resource requests/limits; troubleshooting node, cluster, and container issues such as pod crashes, restart loops, containerized database instances (Postgres, Star Rocks).
- Networking & Security: solid knowledge of networking (TCP/IP, DNS, DHCP), firewall configurations, and security best practices.
- Monitoring Tools: familiarity with system monitoring, logging, and incident remediation frameworks.
- Core Competencies: strong project coordination, proactive problem‑solving; 3+ years working with PostgreSQL.
- Strong scripting/automation abilities in Python or similar.
Preferred, but not required
- Familiarity with Flink and Star Rocks for data layer integration.
- Knowledge of Citrix-based architecture.
- Rocks, S3, Auth0, Superset.
We offer
- A highly competitive compensation and benefits package.
- A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
- 10 days of paid annual leave (plus sick leave and national holidays).
- Maternity & paternity leave plans.
- A comprehensive insurance plan including medical, dental, vision, life insurance, and long‑/short‑term disability (plans vary by region).
- Retirement savings plans.
- A higher education certification policy.
- Commuter benefits (varies by region).
- Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
- On‑demand Udemy for Business for all employees with free access to over 5,000 curated courses.
- Coaching opportunities with experienced colleagues from FinLabs and CoE groups.
- Cutting‑edge projects at the world’s leading tier‑one banks, financial institutions and insurance firms.
- A flat and approachable organization.
- A truly diverse, fun‑loving, and global work culture.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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