Make your mark at Comcast–a Fortune 30 global media and technology company. From the connectivity and platform solutions we provide to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of an award‑winning technology team that turns big ideas into cutting‑edge products, platforms, and solutions that our customers love. We create space to innovate, recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us – you’ll do the best work of your career right here at Comcast.
(In most cases, Comcast prefers to have employees on‑site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100miles from the office for the remote option.)
Job Summary
As a Site Reliability Engineer (SRE), you will be part of the SRE team within the CONNECT OpTek team. The team is responsible for the development and support of multiple tools and applications used by Comcast field technicians to diagnose and troubleshoot issues within the Comcast nation‑wide network. The SRE team maintains existing systems, supports development teams, and implements innovative solutions. You will work alongside software developers, testers, and project managers.
*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*
About the Role
Platforms and Responsibility Overview – The SRE team supports the entire product life cycle from requirements gathering, development, deployment, and operations support. Responsibilities include:
- Providing Infrastructure as Code solutions for a small cohesive group within Comcast
- Using Terraform to configure AWS infrastructure, Kubernetes cluster provisioning, and application provisioning
- Working with and supporting developers to help maintain/define best practices
- Configuring, watching, tuning, and responding to monitoring events
- Supporting an on‑call rotation with the SRE team
- Maintaining and improving CI/CD pipelines using Concourse and GoCD
- Supporting corporate initiatives (e.g., security hardening)
- Having a good time learning and working with the people on the team
What You’ll Do
- Develop solutions for a wide range of difficult applications, problems or procedures.
- Interpret internal/external business issues and recommend complete solutions based on best practices and proven technologies.
- Work with members of cross‑functional teams, third‑party vendors, company product managers, and marketing teams to deliver quality products in a timely fashion that meet defined requirements.
- Provide technical leadership and mentorship.
- Record and document development and production support activities and tasks in our ticketing tool.
- Ensure that project requests are properly accepted into the SRE engineering team, are worked in a timely and efficient manner, are of high quality, and smoothly follow the DevOps life cycle – continuous innovation, feedback, and improvement.
- Deploy new systems and software and conduct appropriate testing to ensure successful deployment.
- Determine the necessary test coverage and plans as part of the deployment strategy.
- Other duties and responsibilities as assigned.
- Occasional on‑call support is required.
Preferred Requirements
- Experience with Cloud Providers and configuring Infrastructure (AWS, Kubernetes)
- Experience with CM Tools, such as Terraform and Ansible
- Docker, Monitoring systems (Prometheus/Alertmanager/Grafana)
- Git experience; CI/CD tools (ECS/ECR, Concourse, GoCD)
Nice to Have
- Scripting experience with Bash and Python 3
- Experience troubleshooting applications and networking (Java, Angular, VPCs, Firewalls, etc.)
- Understanding of distributed systems and how the pieces fit together.
Qualifications
- Bachelor’s Degree (Required)
- 5–7Years of relevant work experience
Perks & Benefits
- Medical & Dental coverage
- 401(k) Savings Plan
- Generous paid time off
- Life Milestones–adoption assistance, childcare resources, pet insurance, and more
- Full‑time employees in serviceable areas receive free digital TV and internet
- Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
EEO Statement
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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