Site Reliability Engineer – Tech Foundations

Alan

You. Better.

Who We Are

Alan’s goal is to make preventive healthcare the standard for everyone. We want to help people stay healthy up to 100 years old and help employers see health benefits as valuable investments instead of just costs.

We’re creating a fully integrated health system that combines insurance with smart healthcare services in one seamless experience. By connecting public, private, and direct care, we focus on members’ needs to help them live healthier lives.

Currently, we work with over 32,000 companies and serve more than 700,000 members, generating over €500 million in annual recurring revenue. Our 600-person team operates in France, Spain, Belgium, and Canada.

How We Work

People at Alan often appreciate our unique way of working, guided by strong cultural values like:

  • Prioritizing our mission with long-term vision and ownership.

  • Focusing on customers by solving their problems and building trust.

  • Striving for excellence and maintaining high standards.

  • Empowering decision-makers while holding them accountable.

  • Being transparent with information while protecting privacy.

  • Collaborating kindly and optimistically.

  • Giving honest, empathetic feedback.

  • Thinking creatively and challenging the norm.

  • Acting decisively and efficiently.

  • Keeping processes simple and practical.

About the Engineering Team

Our engineers build the systems and applications that deliver excellent service to members, healthcare providers, and ourselves. The team is full of passionate, skilled engineers who work closely with product teams, take ownership, and move quickly.

We use technologies like Python/Flask, React, React Native, and PostgreSQL. Product decisions and building go hand-in-hand here.

Tech Foundations Team

This team supports product teams by improving infrastructure, security, developer tools, and design consistency. In 2025, we plan to grow the team to boost quality and security, improve tools, and streamline developer processes.

Who We’re Looking For

We want experienced Site Reliability Engineers (3+ years) to help keep our systems reliable as we grow. Your work will include:

  • Leading complex projects with many engineers.

  • Designing dependable infrastructure with strong monitoring.

  • Managing uptime while optimizing costs.

  • Improving incident response and post-mortems.

  • Mentoring others and leading teams.

  • Helping with hiring and improving recruitment processes.

Ideal candidates will have experience with cloud platforms (especially AWS), monitoring tools, coding for automation, deployment practices, debugging complex systems, and enjoy teamwork and continuous learning. Fluency in English is required.

Benefits

At Alan, employee well-being matters. We offer:

  • Competitive pay with equity.

  • Flexible work locations, including remote options with equipment support.

  • High-quality work tools (MacBook Pro, monitors, headphones, etc.).

  • Flexible vacation and work hours.

  • Excellent health insurance for employees and their families.

  • Commuter benefits.

  • Learning and training budgets.

  • Extended parental leave.

Final Notes

We hire people, not just roles. If you’re excited but don’t match every requirement, please apply! We especially encourage underrepresented groups and women to apply.


If you want to learn more, check out Alan’s website, blog, and career pages.

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